Terms & Conditions

1. Introduction & Acceptance of Terms

Welcome to TG Casino. These Terms & Conditions ("Terms") govern your use of our website, mobile application, and all services provided by TG Casino ("we," "us," "our," or "TG Casino"). By accessing, registering, or using TG Casino in any way, you agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not use our services.

TG Casino operates under the laws and regulations of New Zealand. Your continued use of our platform constitutes your acceptance of these Terms as they may be updated from time to time.

2. Eligibility

To use TG Casino, you must be at least 18 years of age and a legal resident of New Zealand or an eligible jurisdiction where online gaming is permitted. You confirm that you are not prohibited by law from using gambling services in your jurisdiction of residence.

TG Casino reserves the right to request proof of identity, age, and address at any time. If we have reasonable grounds to believe you are under 18 or otherwise ineligible, we will suspend or close your account and forfeit any funds held in it.

You must not use TG Casino if you are subject to any legal restrictions on gambling, including if you are listed on any self-exclusion register or gambling exclusion scheme.

3. Account Registration & Verification

To access TG Casino services, you must create an account by providing accurate, complete, and truthful information. You are responsible for maintaining the confidentiality of your login credentials and agree not to share your username or password with any third party.

You agree to verify your identity, age, and address as requested by TG Casino. We may require supporting documents such as government-issued identification, proof of address, or bank statements. Failure to complete verification may result in account suspension or closure.

You are responsible for all activity that occurs under your account. You agree to notify TG Casino immediately if you suspect unauthorized access to your account or any security breach.

TG Casino reserves the right to refuse registration or close accounts where we believe Terms have been violated or where we cannot verify your details satisfactorily.

4. Deposits & Withdrawals

TG Casino accepts deposits through various payment methods as displayed on our website. All deposits must be made using your own funds and from an account registered in your name. You agree not to deposit funds obtained through illegal means or from third-party sources.

Minimum and maximum deposit limits apply and will be displayed during the deposit process. TG Casino is not responsible for any charges, fees, or delays imposed by your payment provider.

Withdrawal requests must be submitted through your TG Casino account. Withdrawals will only be processed to the original payment method used for deposit, unless otherwise agreed by TG Casino. We reserve the right to request additional verification before processing any withdrawal.

Withdrawal requests are typically processed within 5 business days, though processing times may vary depending on your payment provider. TG Casino is not liable for delays caused by banking institutions or payment processors.

You must have a verified account in good standing to withdraw funds. Withdrawals may be delayed or refused if we suspect fraud, money laundering, or breach of these Terms.

5. Bonus Terms & Wagering Requirements

TG Casino may offer promotional bonuses, free spins, or other incentives to eligible players. These bonuses are subject to specific terms and conditions, which will be communicated when the bonus is credited to your account.

Bonuses are typically subject to wagering requirements, meaning you must wager the bonus amount a specified number of times before you can withdraw bonus funds or any winnings derived from the bonus. Specific game contributions to wagering requirements may vary.

Unless otherwise stated, bonuses must be used within a specified timeframe. Any unused bonus will expire and be forfeited. TG Casino reserves the right to withdraw unclaimed bonuses at any time.

Bonuses are non-transferable and cannot be exchanged for cash. TG Casino reserves the right to forfeit bonus funds and associated winnings if we suspect abuse, fraud, or violation of bonus terms.

Players are responsible for understanding the full terms of any promotion before accepting a bonus. If you have questions about bonus conditions, contact TG Casino support through our website.

6. Prohibited Activities

You agree not to engage in the following activities while using TG Casino:

• Creating multiple accounts to claim bonuses repeatedly or circumvent our terms;
• Collusion, fraud, or any form of cheating or manipulation of games;
• Using automated software, bots, or scripts to interact with our platform;
• Attempting to gain unauthorized access to TG Casino systems or other players' accounts;
• Money laundering, terrorist financing, or any illegal financial activity;
• Depositing funds from illegal sources or using gambling for money laundering purposes;
• Harassment, abuse, or threatening language directed at TG Casino staff or other players;
• Posting or transmitting illegal, offensive, or inappropriate content;
• Reselling or transferring your account to another person;
• Using TG Casino services while under the influence or in a state of impaired judgment.

TG Casino reserves the right to investigate suspected violations and may suspend or permanently close your account if we find evidence of prohibited activity. Any funds in a closed account may be forfeited.

7. Limitation of Liability

To the fullest extent permitted by law, TG Casino and its officers, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or opportunity, arising from your use of or inability to use our services.

TG Casino provides its services on an "as is" basis. We make no warranty, express or implied, regarding the accuracy, completeness, or reliability of any content or services offered through our platform.

TG Casino is not liable for technical failures, internet outages, server downtime, or other circumstances beyond our reasonable control that may affect your ability to access or use our services.

In no event shall TG Casino's total liability to you exceed the amount you have deposited into your account in the 12 months preceding the claim.

Gambling involves risk and you may lose money. TG Casino does not guarantee any specific outcomes or returns. All games are games of chance, and results are determined by certified random number generators.

8. Account Closure & Self-Exclusion

You may close your TG Casino account at any time by submitting a request through your account settings or by contacting support through our website. Upon closure, all remaining funds will be paid to you, subject to any outstanding obligations.

TG Casino recognizes that some players may need to take a break from gambling. We offer self-exclusion options that allow you to restrict access to your account for a specified period. Self-exclusion is a serious decision and will prevent you from using TG Casino services during the exclusion period.

Self-exclusion requests cannot be reversed during the exclusion period, except in exceptional circumstances and as permitted by law. After the exclusion period expires, your account will remain closed until you contact us to request reactivation.

If you are struggling with problem gambling, we encourage you to seek support from organizations such as Gamblers Anonymous or Gambling Helpline New Zealand. Additional resources are available on our responsible gambling page.

9. Governing Law & Dispute Resolution

These Terms and Conditions are governed by the laws of New Zealand. Any disputes arising from your use of TG Casino or breach of these Terms shall be subject to the jurisdiction of the New Zealand courts.

Before pursuing legal action, we encourage you to attempt to resolve any dispute through good faith discussion. If you wish to lodge a complaint, you may contact TG Casino support through our website.

TG Casino is committed to fair and timely resolution of disputes. We will investigate all complaints and respond within a reasonable timeframe. If you remain unsatisfied, you may pursue further remedies as provided by New Zealand law.

By using TG Casino, you agree to submit to the exclusive jurisdiction of New Zealand courts for any legal proceedings arising from these Terms or your use of our services.

10. Changes to Terms

TG Casino reserves the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of TG Casino following any changes constitutes your acceptance of the revised Terms.

We will make reasonable efforts to notify you of material changes, but it is your responsibility to review these Terms periodically to remain informed of any updates.

If you do not accept any changes to these Terms, you must cease using TG Casino services immediately.

Additional Information

For more information about how we handle your personal data, please review our Privacy Policy. For details about our commitment to responsible gambling, visit our Responsible Gambling page.

If you have questions about these Terms & Conditions, please contact us through our website.

Last updated: January 2026